Terms And Conditions

Terms and Conditions

TERMS OF USE

Effective Date: July 6, 2021

Last Updated: February 7, 2025

Welcome to https://itrmantra.com/ (hereinafter referred to as the "Site"). This Site is owned and operated by Vivek Tiwari & Co., a company incorporated under the laws of India, having its registered address at 2nd Floor, Plot No-6B, Pocket 7, Sector 23B, Dwarka, Near UER ll, Delhi-110077 (hereinafter referred to as "we," "us," "our," or "ITRMANTRA").

By accessing and using this Site and the products and/or services available through it, you expressly accept and agree to the terms and conditions set forth herein. If you do not agree, kindly refrain from accessing this Site. We reserve the right to modify these terms and conditions at our sole discretion. Continued use of this Site after any updates signifies your acceptance of the modified Terms of Use.

1. USE OF THIS SITE

By using this Site, you represent and warrant that you are at least 18 years old and legally entitled to use it. You agree not to:

  • Use this Site for any illegal purposes or in a manner that may cause harm to the Site or its users.
  • Copy, reproduce, publish, distribute, or exploit any material from this Site without prior written consent.

2. ITRMANTRA SERVICES

ITRMANTRA provides a single-platform online service that includes, but is not limited to:

  • Online PAN Application
  • Online TAN Application
  • Online Digital Signature Certificate (DSC) Application
  • Application for Relief (Form-10E U/S 89)
  • E-Filing (Income Tax Returns - ITR)
  • Reply to Notices Issued by the IT Department

ITRMANTRA serves as an intermediary platform facilitating these services and is not responsible for disputes related to the processing or final approval of applications by third-party authorities. Any issues regarding payments or service delivery should be addressed directly with the respective regulatory entity.

3. USERS OF THIS SITE

Users of the Site are categorized as follows:

  • Visitors (Non-Registered Users): Individuals who access content on the Site without registering.
  • Registered Users: Users who create an account on the Site to avail themselves of our services.

Only Registered Users may avail themselves of our services. Unauthorized use is strictly prohibited and considered unlawful.

4. USE OF SERVICES

By using the services provided on this Site, you agree to the following:

  • You are solely responsible for entering correct details in your applications.
  • No refunds or exchanges are permitted once a transaction is processed. Please refer to our Refund Policy (#link to refund policy#) for more details.
  • You shall not fraudulently submit confidential information on behalf of another individual without proper authorization.

5. CHARGES AND FEES

ITRMANTRA charges a nominal fee for its services. We reserve the right to revise service fees at our sole discretion. Any changes in pricing will be notified on the Site.

6. INTELLECTUAL PROPERTY RIGHTS

All content, trademarks, and intellectual property rights on this Site (whether registered or unregistered) remain the exclusive property of ITRMANTRA or its licensors. You are permitted to use this content solely for personal, non-commercial purposes and may not reproduce, distribute, or modify any part of it without express written consent.

7. PRIVACY POLICY

Your privacy is important to us. Please review our Privacy Policy at https://www.itrmantra.com to understand how we handle your information.

8. COMMENTS AND USER REVIEWS

Only Registered Users can post comments or reviews on our Site. By submitting comments, you agree to display your details along with the feedback provided.

9. COMPLIANCE WITH LAW ENFORCEMENT AGENCIES

We reserve the right to report any unlawful activities to the appropriate law enforcement agencies or government bodies as required by law.

10. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

All products and services on this Site are provided "as is" and "as available", without warranties of any kind, whether express or implied. ITRMANTRA does not guarantee:

  • The accuracy, completeness, or reliability of any content.
  • That the Site will operate without interruption or errors.
  • That the Site is free of viruses or other harmful components.

To the extent permitted by law, ITRMANTRA and its affiliates shall not be liable for any indirect, consequential, punitive, special, or incidental damages arising from your use of the Site.

11. INDEMNIFICATION

You agree to indemnify and hold harmless ITRMANTRA, its affiliates, officers, directors, employees, and agents from any claims, damages, or liabilities arising out of your use of the Site or violation of these Terms of Use.

12. TERMINATION

We reserve the right to suspend or terminate your access to the Site at our discretion if you violate any provisions of these Terms of Use.

13. GOVERNING LAW & JURISDICTION

These Terms of Use are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

14. ARBITRATION

All disputes arising out of or related to these Terms of Use shall be resolved through arbitration in New Delhi, India, in accordance with the Arbitration and Conciliation Act, 1996. ITRMANTRA reserves the right to appoint the arbitrator.

15. SEVERABILITY

If any provision of these Terms of Use is found to be unenforceable, the remaining provisions shall continue to be valid and enforceable.

16. CHANGES TO TERMS OF USE

We reserve the right to update or modify these Terms of Use at any time. Any material changes will be notified via email or through a prominent notice on the Site. Continued use of the Site after modifications signifies your acceptance of the updated terms.

17. ANDROID APP INFORMATION

We also provide our services through our ITRMANTRA Mobile App, available on Google Play Store:

Download Here: ITRMANTRA Android App

The use of the mobile application is subject to the same Terms of Use, along with any additional policies specific to the app.

18. GRIEVANCE OFFICER

In accordance with the Information Technology Act, 2000 (as amended), the Grievance Officer for this Site is:

Name: Vivek Tiwari

Email: info@itrmantra.com

Mobile: +91 8800022202

If you have any concerns regarding these Terms of Use, please contact the Grievance Officer at the details provided above.

By using this Site, you acknowledge that you have read, understood, and agreed to these Terms of Use.

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